Introduction
Welcome to Central Park Sports Centre online booking. These terms and conditions govern the use of our online booking service. By using our website and making a booking, you agree to comply with these terms and conditions. We may update these terms and conditions from time to time, so please review them regularly. If you have any questions or need further assistance, please contact our customer support team. Order Process

Booking Advertisement: All bookings must be made through our website. Prices and availability are subject to change without notice. Order Placement: To place an order, you must provide accurate and complete information, including your name, identification certificate/passport number and contact details. Facility Selection: Users browse through the available sports facilities and select the one they wish to book (e.g., badminton court, basketball court or pickleball court). Users do not have the option of selecting a specific court (e.g. badminton court 1 or badminton court 2 etc.). Court sequence are automatically generated based on first come first served basis. Order Confirmation: Upon receiving your order, we will send a confirmation email and/or text message with the details of your booking. Please review this email carefully.

Prices
Quoted Prices:
All prices quoted on our website are in Ringgit Malaysia and exclude additional taxes where applicable.
Price Changes: We reserve the right to change prices at any time without prior notice. The price you pay at the time of booking is the final price. SST or GST Exclusion: Prices exclude SST and/or GST at the current rate (if applicable) unless otherwise stated.
Additional Costs: Any additional costs, such as service fees or taxes, will be clearly stated at the time of booking.

Utilization of Booking
Recreational Activities Only:
The booking is limited to recreational activities of the specific sports listed on our website. This excludes season bookings, event bookings, coaching and sports clinics, photograph or videography sessions, parties, venue rentals, tournaments, and any other activities not specified as recreational sports.
Single Participant: Each booking is for a single participant unless otherwise specified. If you wish to book for multiple participants, please contact our customer support team for assistance.
Activity-Specific: The booking is valid only for the recreational sports activity chosen at the time of booking. Any deviation from the specified activity requires prior approval from our management team.

Reservation to Change the Rules and Regulations
Reservation of Rights:
We reserve the right to modify, amend, or update these rules and regulations at any time without prior notice.
Notification: We will make reasonable efforts to notify you of any significant changes to these rules and regulations. However, it is your responsibility to review these terms and conditions regularly.

Continued Use: By continuing to use our services after any changes to these rules and regulations, you agree to be bound by the updated terms and conditions.

Payments
Payment Methods:
All payments will be made via our appointed payment gateway services. The availability of payment modes will be subjected to availability and may change from time to time.
Booking Prices: The total price for your booking will be displayed at the checkout stage. This includes any applicable taxes and fees.
Payment Security: All payments are processed securely using industry-standard encryption technology to protect your personal information.
Payment Confirmation: Once your payment is processed, you will receive a confirmation email and/or text message with the details of your booking and payment.

Liability
Participant Responsibility:
Participants are responsible for their own safety during the sports activity. They must follow all safety guidelines and instructions provided by our staff.
Injury or Damage: We are not liable for any injuries, damages, or losses that occur during the sports activity. Participants participate at their own risk.
Insurance: Participants are encouraged to have their own insurance coverage for sports activities. We recommend checking your personal insurance policy to ensure it covers sports-related activities.

Limitation of Liability: Our total liability for any claim arising out of or in connection with the sports activity, whether in contract, tort, or otherwise, shall not exceed the amount paid by the participant for the booking.

No Refund Policy
Non-Refundable Bookings:
All bookings made through our website are strictly non-refundable. Once a booking is confirmed, no refunds will be issued under any circumstances. Please check your checkout page carefully before make any payments.
Exceptions: There are no exceptions to this policy, including cancellations due to personal reasons, medical emergencies, or changes in travel plans.
Force Majeure: In the event of unforeseen circumstances beyond our control (e.g., natural disasters, government restrictions), we will not be liable for any refunds or compensation.

Distant Contracts
Applicability:
These terms and conditions apply to all bookings made through our website, which constitutes a distance contract as defined by relevant consumer protection laws.
Cancellation Rights: You have the right to cancel your booking within a specified period (e.g., 14 days) without giving any reason. If you cancel within this period, you will receive a full refund.
Refund Process: Refunds will be processed within a specified timeframe (e.g., 14 days) from the date of cancellation. The refund will be made using the same payment method you used for the booking.
Exceptions: Certain bookings may be exempt from cancellation rights, such as bookings made less than 24 hours before the scheduled date or bookings for specific events or services.

Force Majeure Definition: Force majeure refers to unforeseen circumstances beyond our control that prevent us from fulfilling our obligations under these terms and conditions (e.g., natural disasters, war, government restrictions).
Obligations Suspended: In the event of a force majeure, our obligations under these terms and conditions will be suspended for the duration of the force majeure event.
Notification: We will notify you as soon as possible if a force majeure event occurs and explain how it affects your booking.
No Liability: We will not be liable for any refunds, compensation, or damages arising from a force majeure event.

Assignment Assignment by Customer: You may not assign or transfer your booking to another party without our prior written consent.
Assignment by Us: We reserve the right to assign our rights and obligations under these terms and conditions to any third party, including any successor in interest.